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Splendid Star Grand Hotel And Spa Hanoi, Hanoi
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Key details
About the Hotel
14 Tho Xuong, An Trieu, Hoan Kiem, 14,
Hanoi,
Vietnam,
Ha Noi Municipality
Splendid Star Grand Hotel and Spa is a 4-star establishment located in the heart of Hanoi's Old Quarter. It provides a unique blend of modern comforts and traditional Vietnamese hospitality. The hotel is conveniently situated just a short walk from Hoan Kiem Lake, an iconic landmark of the city.
Location
Splendid Star Grand Hotel and Spa is located in Hoan Kiem, an area known for its shopping, street food, and cultural atmosphere. It is within walking distance to several historical sites like the Temple of the Jade Mountain and Hoa Lo Prison. The nearest airport, Noi Bai International Airport, is easily accessible from the hotel.
Rooms
The hotel features 28 individually furnished rooms designed for comfort and convenience. Each room is equipped with amenities such as a mini refrigerator, cable television, and complimentary toiletries. Many rooms also include a separate sitting area, adding to the homely atmosphere.
Eat & Drink
Guests can enjoy both Western and Vietnamese breakfasts every day in the dining room. The hotel's restaurant provides a range of local food options, complementing the vibrant culinary scene of the surrounding area. Additionally, room service is available 24 hours for added convenience.
Leisure & Business
The hotel offers a full-service spa, where guests can indulge in various treatments, including facials and body wraps. Business travelers will appreciate services such as concierge assistance, currency exchange, and a tour desk. Other amenities include a bar/lounge and a snack bar/deli.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Breakfast!
“The breakfast selection was impressive with plenty of fresh fruit and tasty options, making it a great start to our day.” view full review
Relaxing Spa Experience
“I thoroughly enjoyed the spa services available at the hotel, offering a serene ambiance and professional treatments that left me feeling rejuvenated.” view full review
Cozy Room Atmosphere
“The room was not only clean but also incredibly cozy, providing the perfect environment to unwind after a long day of exploring.” view full review
Spacious Living Area
“The living area was spacious enough for three people, allowing for privacy and comfort while enjoying our time together.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Business
Business center
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Spa & Leisure
BBQ facilities
Spa & wellness center
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
14 Tho Xuong, An Trieu, Hoan Kiem, 14,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
14 Tho Xuong, An Trieu, Hoan Kiem, 14,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.1
mi
Museums
Vietnam Military History Museum
4400 ft
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.4
mi
Museums
Vietnamese Women's Museum
3200 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
3200 ft
Museums
Vietnam National Museum of History
5100 ft
Castle
Thang Long Imperial Citadel
5100 ft
Hang Duong
Hanoi Night Market
2400 ft
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
3500 ft
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
4400 ft
Broadway Theatre
Opera House
4200 ft
Pagoda
One Pillar Pagoda
1.3
mi
Monuments and Landmarks
Hanoi Flag Tower
4300 ft
Broadway Theatre
Thang Long Water Puppet Theatre
2700 ft
Museums
Vietnam Fine Arts Museum
5100 ft
Pagoda
Tran Quoc Pagoda
1.5
mi
Events
Friendship Cultural Palace
3400 ft
Tran Nhat Duat Street
Long Bien Bridge
1.4
mi
Mall
Trang Tien Plaza
2700 ft
73 Quan Su St
Quan Su Pagoda
2800 ft
Square
Ba Dinh Square
1.3
mi
Parks
Lenin Park
1.1
mi
Thien Quang Lake
1.1
mi
French Quarter
4100 ft
Nearby
Museums
Hoa Lo Prison
1900 ft
Church
Saint Joseph Cathedral
300 ft
Libraries
Hoan Kiem Lake
1900 ft
Lake of the Restored Sword
1900 ft
87 Ma May Street Hoan Kiem District
Ancient House
1300 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1000 ft
Restaurants
Madame Hien Restaurant
800 ft
15 Chan Cam Street
Chusa Vietnamese Cuisine
300 ft
22 Au Trieu Street Hoan Kiem District
Mint Cafe
200 ft
38 Bis Au Trieu Hoan Kiem District
Fortune Pizza
300 ft
9 Au Trieu Hang Trong
La Place
300 ft
4 P Au Trieu
Rosemary Kitchen & Sandwicherie
300 ft
60 To Ngoc Van Tay Ho
Marilyn's Cafe
300 ft
4 Au Trieu Hoàn Kiếm
La Bomba Latina
300 ft
46 Ngo Huyen
Lofita
300 ft
12 - 14 Au Trieu Next to Nha Tho Lon
Al Fresco's Hai Ba Trung
600 ft
23L Hai Ba Trung
Reviews and Ratings
Feedback from previous guests about their experience.
80%
enjoyed the hotel and would happily stay again
8.0/10
Great
Rooms
7.4
Location
9.2
Service
8.6
Dining
7.4
Guest reviews
8.0/10
based on 5 reviews
9.2
9.2/10 based on 2193 reviews
Louis
United States of America,
December
2024
8.0/10
I had quite a mixed experience at this hotel. The location is fantastic as it’s tucked away from the noise but very close to the main attractions. The staff was incredibly attentive and helped arrange our tours. However, my initial room situation was a letdown, and breakfast could definitely use some improvements.
Rooms
8.0
The room we were upgraded to was spacious and clean, which was a relief. It had a nice balcony that added to the experience.
Service
9.0
The service was excellent with staff going out of their way to help us organize our trips to Halong Bay and beyond. They were attentive to a fault, which at times felt overwhelming.
Location
10.0
This hotel is in a prime location, just a short walk from all the hustle and bustle in the Old Quarter, making it easy to explore while still being nestled in a peaceful alley.
Dining
6.0
Breakfast was decent but could be better; a few more options would be nice, especially during peak hours when it got crowded.
Facilities
7.0
The facilities were generally good, with a lovely spa available for some relaxation after exploring the city.
Hugh
United States of America,
December
2024
7.2/10
Our stay was a mixed bag. On one hand, the hotel is in an excellent location and offered clean and spacious rooms. The service was impressive at times, especially when the manager stepped in to assist. On the downside, we faced some initial room issues that marred our first impression, and the dining options could use some improvement.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable atmosphere for our stay.
Service
6.0
The service varied; while some staff were friendly and helpful, we encountered notable challenges upon our arrival.
Location
9.0
The hotel is centrally located, making it easy to explore the area's attractions on foot.
Dining
6.0
The dining options were decent, but we hoped for a bit more variety for breakfast.
Facilities
7.0
Facilities were satisfactory, with adequate amenities to make our stay enjoyable.
Jim
United States of America,
November
2024
8.6/10
I had a fantastic stay at this hotel! The location is perfect as it offers a quiet retreat while being close to the bustling streets of Hanoi. The service was exceptional, with the staff making me feel like family. On the downside, the family room setup was a bit confusing, and it would be nice if there were more amenities available. Overall, I would highly recommend this place for its warmth and comfort.
Rooms
7.0
The family room was supposed to accommodate five but was actually two separate rooms on different floors, which was a bit inconvenient. However, my room was clean.
Service
10.0
The staff were incredibly warm and attentive, especially Rose and Harry, who went above and beyond to assist me throughout my stay.
Location
9.0
The hotel is in an ideal location, close to all the main attractions yet tucked away on a quieter street, making it a great spot to relax.
Dining
8.0
Breakfast was great with a good selection, but I wish there were more traditional options available.
Facilities
9.0
The spa services were a highlight, providing a truly rejuvenating experience.
Elizabeth
United States of America,
October
2024
7.6/10
My experience at the hotel was quite mixed. While there were some highlights like the friendly staff and good breakfast, I faced several issues right from the check-in process. I arrived after a lengthy international flight and was informed they had no room available for me, forcing me to stay at another hotel for two nights. When I returned, the room didn’t match the photos from the website, and I ended up paying extra for an upgrade. However, the staff was overall helpful and accommodating throughout my stay.
Rooms
6.0
The room I was eventually assigned was spacious and clean, but did not match the promotional images online. It felt much older than advertised.
Service
8.0
The staff members were very caring and eager to assist us, making us feel welcome, though we had a hiccup with my initial booking.
Location
9.0
The hotel is located in a quieter area, just a short walk from popular attractions, which is really convenient.
Dining
8.0
Breakfast was quite good, featuring a decent variety of local and western dishes, and freshly prepared items.
Facilities
7.0
Facilities were adequate, although the focus seemed more on customer service rather than luxury amenities.
Jimmy
United States of America,
October
2024
8.8/10
I had a wonderful experience at Splendid Hotel during my recent visit to Hanoi. The staff were genuinely friendly and helpful, ensuring a seamless stay. The rooms were comfortable and well-maintained, though I did experience some noise at night due to their central location. The breakfast included was delicious and offered plenty of options, making mornings enjoyable. Overall, great value for money, but be mindful of possible noise if you’re a light sleeper.
Rooms
8.0
The rooms were clean, spacious, and comfortable, equipped with double glazed windows that minimized street noise. However, I did hear some noise from the staircase nearby.
Service
10.0
The service was excellent! Mr. Tom and the team went above and beyond to accommodate my needs and even helped arrange transportation.
Location
9.0
The location is fantastic, right across from the church and close to Hoan Kiem lake, making it convenient for exploring the city. Just ask for a quieter room to avoid the church bell.
Dining
9.0
Breakfast was top-notch with a wide selection of both western and Vietnamese dishes, making it easy to start my day.
Facilities
8.0
Facilities were nice, and the hotel offered amenities that made my stay comfortable, though I didn’t use all of them.
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